Tenant’s rights

As a tenant your rights and responsibilities will be laid out in your tenancy agreement. However, there are some rights that you are legally entitled to, even if the tenancy agreement does specifically mention them.

As a tenant you have a right to:

Know and have a copy of the tenancy agreement

A tenancy agreement is a contract between a landlord and tenant which specifies the terms and conditions of the rental agreement. The agreement details the rights and responsibilities that the landlord and tenant have to each other, and the responsibilities they have to the property.

Have the landlord’s contact details

Even if you rent through a letting agent, you have a legal right to know the name and address of your landlord. According to section 1 of the Landlord and Tenant Act 1985, you have the right to make a request in writing to the person who collects your rent, asking for the name and address of your landlord. In accordance with the Act, this information must be provided within 21 days.

Live in your home in peace

This means other people should not enter your property unannounced. The landlord should not enter your house without your permission, or without first giving you notice. Your landlord has a right to enter the property to inspect the state of repair for example, but they should always ask for your permission and should give you at least 24 hours notice. The only exception is where there is an emergency (e.g. gas leak or fire) and immediate access is required to avert damage or injury. The landlord does not have a right to enter in any other circumstances unless they have a court order.

The landlord is also forbidden from:

  • Changing the locks without giving you notice and a copy of the keys
  • Cutting off any of your utilities
  • Opening your post
  • Going through your possessions
  • Threatening you for any reason (verbally or physically); if you are threatened then contact the police.

Live in a well maintained and safe property

The landlord has a responsibility to keep the property well maintained and safe, ensuring that:

  • The property is clean and safe when a tenant first moves in
  • The property is safe and secure with all locks and alarms installed in full working order
  • The building is safe and sound and meets all buildings and safety regulations, this also includes utilities such as gas and water
  • Any fabrics or furnishings in the house meet any safety regulations e.g. that they are fire resistant
  • Any furniture included in the lease is kept in good repair and replaced if it’s no longer suitable
  • Any repairs are promptly fixed by the landlord

Deposit back in full

Assuming you have not caused financial loss to the landlord or damaged the property then your deposit will be returned to you in full. To learn more about deposits see our tenants deposits page.